Shipping Policy
At Lighting Africa Ltd, we are committed to delivering your orders quickly, safely, and at transparent rates. Below is our updated shipping policy that aligns with Google’s guidelines and applies exclusively to deliveries within Kenya.
Delivery Locations
- We only ship within Kenya at the moment.
- Orders from outside Kenya will not be processed.
Order Processing & Fulfillment
- Handling time: 1 business day (Monday–Saturday).
- Shipping days: Monday–Saturday.
- Transit time: 2 to 5 business days depending on your location.
- Total delivery time: 3 to 6 business days.
Shipping Rates (KES)
Your shipping fee is calculated based on product price and package weight:
| Order Value (KES) | 0.0001 – 5 kg | 5.0001 kg and above |
|---|---|---|
| KES 0.01 – 100.00 | KES 250.00 | KES 500.00 |
| KES 100.01 – 500.00 | KES 400.00 | KES 700.00 |
| KES 500.01 – 2,000.00 | KES 700.00 | KES 1,500.00 |
| KES 2,000.01 – 5,000.00 | KES 1,200.00 | KES 2,500.00 |
| KES 5,000.01 – 10,000.00 | KES 2,000.00 | KES 3,500.00 |
| KES 10,000.01 and above | KES 3,000.00 | KES 5,000.00 |
Note: Shipping cost is calculated automatically at checkout.
Tracking & Delivery Updates
- A tracking number will be sent via email or SMS once your order ships.
- You can use it to monitor the delivery status at any time.
Contact Us
For any questions about your shipment, contact us: